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AccessHealthinDesignOctoberFINAL

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- 19 - accessHealthNews.net October 2021 Volume 8 | Issue No. 50 T ransportation is fundamental to public health. Without affordable, reliable access to transportation, people may be unable to attend health care appointments or receive necessary medication and preventive treatments. When transportation is not an option, many people will delay health care until a crisis occurs, leaving them at the mercy of emergency department staffing and resources. In rural areas, both transportation and emergency services are severely lacking, sometimes creating a fatal impact. In Kaiser Health News' emotional podcast series Where It Hurts, Sarah Jane Tribble interviews rural residents about the closure of a critical access hospital and its devastating effect on the community. In one interview, a woman describes a seemingly unending night, chasing the ambulance carrying her husband to the hospital, only to realize the emergency room was closed. She waited for hours relying on helicopters to transport her husband to the next closest emergency room, only to eventually be told none were available, without being given a reason why. To fill transportation gaps in rural Missouri, the Missouri Rural Health Association (MRHA) hopes to help community champions expand their understanding of access barriers and create sustainable transportation solutions. MRHA partnered with Missouri University (MU) Extension and School of Medicine's Office of Health, Outreach, Policy, and Education (HOPE) to deliver the Mobility Management Certification Program. This program uses participants' lived experience and understanding of transportation in their communities to develop a tangible action plan to bridge transportation gaps across multiple networks. Mary Gordon, HealthTran director at MRHA, partnered with MU Extension's Sherry McDonald, Ed. D. and Administrative Consultant II, to develop the program's curriculum. Gordon began working with MRHA in 2014 and now oversees the HealthTran volunteer driver service. Through HealthTran, patients in need of transportation to and from health care appointments are connected to volunteer drivers in the community. HealthTran drivers and riders often establish long-term connections, creating sustainable transportation options between friends and neighbors. Through the Mobility Management Certification Program, Gordon hopes to find similar success by connecting the dots between silos and pairing unused funding with existing transportation networks. Mobility management focuses on four key pillars: coordination, collaboration, advocacy for the unheard, and liberated access to transportation. Learn more about this collaboration and other rural health highlights in our editorial series covering MRHA's 2021 Get Link'd Conference. PROGRAM DETAILS The Mobility Management Certification Program is funded through the Federal Transportation Administration (FTA) via I-CAM and C-CAM grants used to develop the curriculum in partnership with MU Extension and HOPE. The course features various interactive modules that include podcasts, readings, assessment quizzes, and more. The training is self-guided and can be completed between 4-12 weeks, depending on the user's pace. "We built it that way," Gordon said. "We wanted it to be flexible for everybody." While Community Health Workers (CHWs) are a natural fit for this training, Gordon believes every background offers a necessary perspective. "It could be anybody," she said. People working in transit systems, city administration, community advocacy, and existing transportation services all bring an element that could further connect the dots. "MRHA works with so many health providers and all of them are facing the same problem: they have patients that need to get into care and don't have access." - Mary Gordon, MRHA HealthTran Director

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